ATBSS

The delivery fee for e-tickets allows us to have a system in place to ensure that the e-ticket files are delivered properly from our sellers to each and e...

If you purchased Mobile E-tickets, the venue can scan the tickets from your smartphone. If you purchased Email Delivery or Instant Download tickets,...

As we are not able to request any changes to the delivery method of the tickets, it is the same reason that we are unable to request hard copies of ticket...

Many times our sellers will expect to get their tickets as traditional hard stock tickets. Sometimes they will receive e-tickets from the venue and in orde...

There are several different delivery methods sellers will use when they are not able to deliver the tickets via email, electronic transfer, or by shipping ...

The fee applied to all orders marked as Special Delivery is used toward setting up a seamless exchange between you and the seller.

If the tickets were originally set up to be Paperless tickets or held at the Will Call window, that may be why Special Delivery is the only option. The sel...

If a seller is able to get the tickets in earlier than they were expecting or in a format that can ship, we will contact our customers to get an address t...

Yes, you are able to change the pickup name for a Special Delivery order. To do so, please email us with the new name and phone number of the person who w...

An email will be sent to you with all of the contact information that is needed to pick up your tickets on the day of the event. This will include the num...